Hospitality Highlight: This Era

What the human heart needs most is hospitality.

“Hospitality is present when something happens for you. It is absent when something happens to you. Those two simple prepositions – for and to – express it all.”                           ~Danny Meyer (Executive Officer of the Union Square Hospitality Group)

According to Webster’s dictionary hospitality is, “generous and friendly treatment of visitors and guests.” Hospitality involves friends and family, or complete strangers. It is giving someone a warm beverage because you genuinely want to, not because you have to. It is connection with other people who hurt like you and can heal with a friendly smile. It is cultural, held in high standards in one place and perhaps lost in another. It is vital to human connection.

While an entire industry has been crafted from the act of hospitality, the resonance of what it does for the soul is lost. Now people check into hotels just for a faceless night’s stay instead of communing with strangers and receiving true rest. Our homes are posed with the mess behind camera and then posted on Instagram. Instead of inviting people into our homes, we give them a snapshot because the carpet is too dirty and there are dishes in the sink. In this era the magic of hospitality has been slowly slipping away from everyday lives.

What the human heart needs most is hospitality. Coffee should be given in a chipped mug because it was made especially for you, not just handed toyou. The core of it is the people, not the fine china or gourmet tea. As the water is boiling and coffee brewing, love infuses into it when people are the foremost thing on the mind. It is not a premade pot and packets of tea next to the reception desk. True hospitality is love.

When a broken heart is loved through hospitality something miraculous happens. It begins to mend with the times spent in others’ presence. Soon it can be fully healed and the once broken heart can pour out hospitality on another.

Some people still do hospitality well. In this space suggestions for fostering good hospitality and illuminations of those that do it well will be shared. The goal is to revive the simplicity of it all, one cup and saucer at a time.


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